Toronto Pearson offers the Sunflower Program for passengers with invisible disabilities. Invisible disabilities refers to a wide umbrella covering a spectrum of disabilities that are not immediately apparent, including sensory and medical disabilities.
To participate in the program, passengers can pick up a Sunflower Lanyard at:
- Information desks in Terminal 1 (located on Arrivals level near door C)
- Information desk Terminal 3 (located on Arrivals level near door G)
- Lost and Found office in Terminal 1 (located on the Ground level between doors R and S)
- Lanyard can be requested by mail to be sent within Ontario at least 14 days before travel. Lanyards are free and can be worn throughout the airport. By wearing or holding the lanyard, passengers will be able to signal to staff that they may need some additional service while checking in, going through security, making a purchase or many other travel activities.
- Look for Sunflower Logo at all Special Assistance lines