Lost and found office

Scam alert!

We’re aware of a scam where passengers are being asked to pay a $40 non-refundable fee for filing a Lost and Found item report at Toronto Pearson. As a reminder, there is no cost to submit a Lost and Found item report at Toronto Pearson. However, there may be a cost associated with shipping a lost item back to its owner.

Items left on a flight

Please note that any items left on a flight need to be reported to your airline and will not come to the Lost and Found office.
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File a report
Learn more about our lost and found service

Visit our office in Terminal 1 or submit a report online if you have lost something in the terminals or parking garages at Pearson Airport. All found items are kept for 30 days from the date they are turned in.

  • Terminal 1  — Before security  — Between doors R and S View map

  • Monday - Friday: 10:00 am to 6:00 pm

    Saturday and Sunday: Closed

    Please note that the Lost and Found office will be closed to the public on ALL statutory holidays.

More services

International Currency Exchange (ICE)

Exchange your funds for Canadian dollars, or get the foreign currency needed for your next trip.

T1 — Before security

Man wrapping baggage in sheets of blue plastic on Secure Wrap machine

Secure Wrap

Securely wrap and protect your luggage in less than 30 seconds at this airport baggage-wrapping station near Aisles 2, 7 and 13.

T1 — Before security

Wall display of hard and soft suitcases.

Excess Baggage

Safely store your bags or coat for a few hours or weeks. Offering parcel delivery and baggage transfers to a hotel.

T1 — Before security

International Currency Exchange counter.

International Currency Exchange (ICE)

The International Currency Exchange (ICE) office buys and sells over 70 international currencies.

T1 — Before security

International Currency Exchange (ICE)

The International Currency Exchange (ICE) office buys and sells over 70 international currencies.

T1 — Before security

International Currency Exchange (ICE)

This ICE booth and ATM buys over 100 international currencies and sells several foreign currencies.

T1 — Before security

ALLWAYS meet and greet services

This service provides personal assistance to and from the gate for a seamless airport experience.

T1 —

Ambassador Porter Services

Porters are available to help you with your baggage.

T1 — Before security

Baggage carts

Baggage carts are free to use at Pearson. You'll find them at many locations throughout Terminal 1.

T1 — Before security

Row of vitamin bottles on pharmacy shelf.

DrugSmart Pharmacy

Full-service pharmacy where you can pick up travel essentials, including prescription or over-the-counter medication, nutritional supplements, beauty products or snacks and drinks.

T1 — Before security

Row of elliptical machines.

Pearson Goodlife Fitness

Work out while you travel and reach your individual health and fitness goals.

T1 — Before security

Rows of chairs in airport prayer room.

Pearson Chapel - T1

Drop in to spend some quiet, reflective, or prayerful time in the Terminal 1 Chapel.

T1 — Before security

Dog in outdoor pet relief area

Service dog and pet relief area

Travelling with a pet? Take your dog to this pet relief area in Terminal 1 on the Departures Level before going through security.

T1 — Before security

Fire hydrant on artificial grass in fenced in Pet Relief Zone.

Service dog and pet relief area

Dogs can wander and relieve themselves in this spacious pet relief area located in Terminal 1, Ground Level.

T1 — Before security

Flight Song by Robert Charles Coyle

Flight Song

Flight Song by Robert Charles Coyle, 2001–2003
Shot blasted lexan sheet, lexan rod, stainless steel cable 19 figures, each 1.5 metres long Fabricated by La Paloma, Sun Valley, California

T1 — After security (Canada)

Skyward, by Ingeborg Jürgensen Hiscox

Skyward

Ingeborg Jürgensen Hiscox, 2003
Acrylic and oil paint on wood 2.96 x 2.95 metres

T1 — After security (Canada)

Jetstream by Susan Schelle and Mark Gomes

Jetstream

Susan Schelle and Mark Gomes, 2003
Aluminum, granite, bronze
Six floor inlays: each 3 metres diameter
Suspended configurations: 66 x 13 metres

T1 — Before security

Art

Three Inukshuks

Kiakshuk, 1963, 1964
Part of the Transport Canada Collection

T1 — Before security

chatr Terminal 1

chatr Mobile

Get access to affordable talk, text, and data plans with nation-wide coverage.

T1 — Before security

Row of vitamin bottles on pharmacy shelf.

DrugSmart Express

A contactless mini pharmacy offering over the counter essentials such as cold medications, lozenges, feminine products, teeth care kits, allergy and intolerance pills and PPE Kits. 

T1 — Before security

Fido kiosk in Terminal 1 International Arrivals area

Fido

Your one stop shop for all your cell/mobile, home internet & accessory needs. Fido offers plans that come loaded with data and benefits at a great price.

T1 — Before security

All services